Frequently Asked Questions

Do you have a question that we haven't answered below? If so, please use our Contact Us page to send a message or email

How long is the session?

Each session is 1 hour

What is the age limit?

We accept babies from their 6 week check to crawling (roughly 9 months). Before 6 weeks the whirlpool bath and massage can be a little over-stimulating.

How many people per session?

There will be a maximum of 6 babies per session.

Do I need to bring anything?

We will provide everything you need - except the baby!

Do babies need to wear swim nappies?

No. However, if you or your baby would be more comfortable they can wear one.

What massage oil do you use?

Cold-pressed rapeseed oil.

Can I use my own products?

We are happy for you to bring your own towels if you prefer.  Products are not used in the whirlpool baths but you can bring your own massage oil. 

How many people can attend?

We have to limit sessions to one adult to one baby. To ensure sessions are not disturbed we don't allow other children to attend. 

Can I bring twins?

Yes. However, we need to maintain the ratio of one adult to each baby.

Can I cancel my session?

See our Cancellations and Returns policy